Student support

At University of Birmingham Boot Camps, supporting our student is our top priority. That is why we provide various methods for assistance and communication like virtual office hours, email, phone, and a dedicated #Slack channel, allowing you to receive on-demand help from instructors, your fellow classmates, and support staff whenever you need it.

We also believe that soft skills can be just as important as hard skills, so our career services team provides you with wide-ranging job support to help make you a competitive job candidate in today’s market. student support and professional development services include:

  • Live office hours
  • Portfolio reviews
  • Technical interview training
  • CV and social media profile support
  • Virtual tech panels
  • One-on-one career coaching
  • Soft skills training
  • Participant surveys for weekly feedback
  • Quarterly project demo days
  • Access to class recordings
  • Attendance and homework tracking
  • Customisable tools and templates

To keep you motivated and on track on your learning journey, you’ll be supported by a student Success Manager who aids with pre-launch preparation, instructor management, on-boarding, and classroom coordination. In addition, you have access to a free tutoring network for extra assistance and multiple communication channels to get in touch with instructors and TAs when needed.

Communication

We believe in communication, and at University of Birmingham Boot Camps, we use Slack to keep in constant contact. Slack is a great tool that enables participants to communicate with their student Success Manager, their instructional staff, and each other.

Feedback loops

To ensure we are providing a top student experience, we have established several feedback loops in our programmes. Throughout the experience, the success team administers surveys to record student backgrounds, demographics, goals, and programme feedback, as well as weekly sentiment assessments that enable us to make real-time optimisations as needed.

Quality assurance

Our programmes utilise leading technology to make sure that students are receiving a valuable instructional experience. Classes are recorded and audited for data analysis and quality control, and students have access to class recordings. This has allowed us to oversee the curriculum in real time, providing valuable feedback to our instructional team and a first-rate level of support.

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